Our vision is to be recognised in all our operational territories as a primary resource for HR expertise


Recent research has shown that it is often first line managers and team leaders who most require training and yet who are most often overlooked. Recognising this in some of its own clients, Bradfield has designed a suite of short course which can lead to a Certificate in Leadership.

Course aim

This learning outcome helps participants to develop the knowledge and understanding of leadership in the workplace as required by a practising or potential first line manager

Who should attend?

Team leaders or middle management


All of the courses will run for approximately 3.5 hours and therefore delegates will be required to commit to half a day per course

Course Programme

Delegates will attend all four of the modules below to complete and obtain the Certificate in Leadership:

Course Modules

Course Outline




  • What is the difference between Leadership and Management?
  • What is your leadership style?
  • How to apply different leadership styles to suit the circumstances


Prioritisation and Delivery


  • Managing distractions and “thieves of time”
  • Getting things done
  • Planning & prioritising workloads
  • Following through on commitments
  • Tracking tasks & chasing up


Influencing skills


  • Recognising your influencing style – the pros & cons
  • Understanding a wider range of influencing options
  • Key Relationship Management – influencing critical stakeholders
  • Engaging and harnessing people’s energy to deliver what we need

Delegation skills

  • What is delegation?
  • Why people don’t delegate
  • What can/cannot be delegated?
  • Golden rules of delegation
  • Following up & managing the deliverables
  • Monkey Management

Delegates may attend any of the below to extend their skills at this level:

Course Modules

Course Outline

Presentation skills

  • Ensuring your content “hits the spot”
  • Identifying the correct communication style when delivering a presentation
  • Using visual aids
  • Using different communication styles when delivering a presentation
  • Conquering your nerves
  • Delegates will be given the opportunity to conduct a 10 minute presentation




  • The nature and purpose of coaching
  • How to use a coaching style to improve performance
  • Developing your coaching skills
  • Identify how to implement coaching in your organisation

Recruiting interviewing skills

  • Using the person specification to deign your interview questions
  • Structuring the interview
  • Legislation affecting the recruitment process
  • Probing and listening skills
  • Selecting the best candidate using the information obtained
  • Delegates will be given the opportunity to practice a 30 minute recruitment interview

Managing Discipline

  • Recognising disciplinary issues
  • Disciplinary rules and procedures
  • Conducting Investigations
  • Conducting a disciplinary interview
  • Gross misconduct – how to recognise potential cases and how to handle them
  • Dismissals

Managing Poor Performance

  • Recognising poor performance
  • Using the disciplinary procedures
  • Conducting investigations
  • Setting objectives to bring about improvement
  • Dismissals