Managing Discipline

Our vision is to be recognised in all our operational territories as a primary resource for HR expertise

Managing Discipline

Duration: ½ day

Purpose and aim of course

This course allows learners to gain a better understanding of the purpose, reasons and effective implementation of a disciplinary procedure as part of a performance management system. It reviews the consequences of a badly handled disciplinary process together with the relevant legal requirements.

This unit is suitable for persons who:

  • have been recently promoted to a managerial position and manage individuals,
  • wish to develop their skills and knowledge in managing poor performance,
  • wish to develop their knowledge of the legal framework that relates to a disciplinary,
  • want to be able to handle disciplinary hearings effectively.

Learning Outcomes

On completion of this course, learners will:

  • be able to understand the purpose of a disciplinary procedure,
  • obtain an overview of employment law as it affects disciplinary situations,
  • understand how to prepare and conduct a disciplinary interview,
  • be able to handle aggressive and/or emotional employees at a disciplinary interview.


Learners will receive all necessary material for this course including copies of presentation slides and exercises used in class.


This course is a stand-alone course and does not require any previous knowledge. However, it would be desirable for learners to either be or have held positions in management or HR.