Managing Effective & Efficient Meetings

Our vision is to be recognised in all our operational territories as a primary resource for HR expertise

Managing Effective & Efficient Meetings

Duration: 2 hours

Purpose and aim of course

This course allows learners to gain a better understanding of the role of the Chairperson in workplace meetings.

This unit is suitable for persons who:

  • Have been recently promoted to a position where managing meeting is a key responsibility
  • Wish to develop their skills and knowledge in chairing meetings

Learning Outcomes

On completion of this course, learners will:

  • Chair a meeting
  • Facilitate debate and decision making
  • Direct and encourage participation
  • Time Manage
  • Agree actions and Outcomes

Indicative Content

  • Agenda structure - Prioritising
  • Dealing with distraction - Directing focus and minimising digression and negativity
  • Preparing resources for the meeting - Handouts, literature, print-offs and presentations
  • Manage contributions and debate - Understand differences between facilitation & direction
  • Inclusivity of attendees - Encourage open positive contribution
  • Allotment of time for subject matter, opening & closing statements, recognise when sufficiency is accomplished
  • Agreeing  action plans, minutes, assignment follow-ups and deadlines
  • Reviewing outcomes
  • Acknowledgements


Learners will receive all necessary material for this course including copies of presentation slides and accompanying 14-page handout.


This course is a stand-alone course and does not require any previous knowledge. However, it would be desirable for learners to either be or have held positions in management.