CIPD Authorised Centre · Excellence in people development since 1989

Managing underperformance

Understand the issue. Consider the response.

Develop your understanding of performance problems and the approaches managers can use to address them.

Half-day course

Focused training in managing poor performance. Confirm the current teaching hours, dates and delivery arrangements with Bradfield.

For managers and HR professionals

Suitable for people developing their performance management skills, including recently promoted managers responsible for individuals.

No previous knowledge required

A standalone course. Experience in management or HR is helpful, but previous knowledge is not required.

Course content

Build a structured approach to performance issues.

Explore the causes of underperformance and consider appropriate interventions.

Identify sources of underperformance

Develop your ability to recognise potential sources of poor performance at work.

Consider appropriate interventions

Explore ways to address performance issues in response to the problems identified.

Understand management styles

Consider how management approaches can affect individual and team performance.

Explore the procedural context

Understand the basic principles of disciplinary and grievance procedures and the importance of the relevant legal framework. Confirm the jurisdiction covered before booking.

Learning outcomes

Develop practical understanding and confidence.

Strengthen the knowledge you bring to managing individual performance.

Understand what affects performance

Identify sources of underperformance and consider the impact of management styles.

Choose an informed response

Develop appropriate interventions and understand the role of the legal framework and workplace procedures covered by the programme.

Programme scope

Confirm the context for your organisation.

Tell Bradfield where your employees are based and what you need the training to cover.

Legal framework

Confirm which jurisdiction is covered and whether content is suitable for your organisation’s location.

Policies and procedures

Share your requirements and ask whether examples can reflect your workplace policies. Confirm the depth of disciplinary and grievance content.

Specific learning needs

If you need performance improvement plans, coaching practice or documentation templates, request confirmation that these are included before booking.

Dates, delivery and fees

Plan your training with Bradfield.

Course materials include presentation slides and exercises. Confirm the arrangements for your preferred booking.

Duration and format

The course is described as half a day. Request the teaching hours, available delivery formats, locations and dates.

Individual or team places

Ask about individual booking availability or a private programme for your organisation, including group-size requirements.

Fees and completion

Request a quotation outlining what is included. Confirm any certificate of attendance and its requirements.

For organisations

Help your managers address performance issues with confidence.

Discuss the situations your managers face and the knowledge you want them to develop.

Share your priorities

Tell us about your participants, their responsibilities, your organisation’s location and preferred timing.

Agree the programme

Confirm the syllabus, jurisdiction, delivery arrangements and any customisation with Bradfield before booking.

Frequently asked questions

Your performance training questions, answered.

Find the practical details to help you prepare your enquiry.

Who is managing poor performance training suitable for?

The course is suitable for managers and HR professionals who want to develop their understanding of underperformance and appropriate interventions, including recently promoted managers.

How long does the training take?

The course is half a day. Contact Bradfield to confirm the current teaching hours and timetable.

Is previous management or HR experience required?

No previous knowledge is required. Management or HR experience is desirable, but the course can be taken as a standalone programme.

What causes of underperformance does the course cover?

Identifying sources of poor performance is a published learning outcome. Request the detailed syllabus to confirm the specific causes and examples explored.

Does it include performance improvement plans?

Ask Bradfield to confirm whether performance improvement plans, templates or related exercises are included. Share these requirements when enquiring.

Which jurisdiction’s legal framework is covered?

Confirm the jurisdiction before booking. Include your organisation’s location so Bradfield can discuss suitable content.

How does this differ from managing discipline training?

This course focuses on identifying underperformance and considering interventions. The managing discipline course focuses on disciplinary procedures and interviews. Ask Bradfield which course best fits your team’s needs.

Can our organisation book a private programme?

Enquire with participant numbers, preferred timing and location. Bradfield can confirm available arrangements, group requirements and any customisation.

What materials are included?

Course materials include presentation slides and exercises. Confirm any additional resources and completion documentation when booking.

How do we request dates and fees?

Use the enquiry form below and say whether you are enquiring for yourself or a team. Include your location, participant numbers and preferred timing.

Course enquiry

Speak to Bradfield.

Help your managers address performance issues with confidence.

Tell us about your organisation and your managing poor performance training priorities. Include participant numbers, preferred location and timing so our team can help you explore a suitable programme.

  • Discuss managing poor performance training for your team
  • Discuss programme scope and request a quotation
  • Agree the next steps for your team’s development

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Your course enquiry

Tell us a little about yourself and how we can help.