Changing Employee Expectations

Over the last two years, it’s become evident that the moral and social climate around us greatly influences employee expectations.

A global survey from Peakon (with inputs from millions of respondents) confirms that the pandemic has altered employee expectations. The key themes are:

● Health and wellbeing

● Flexible working

● Equity and inclusion

● Transparency

● Diversity

● Growth

The only way to ensure that people can produce their best work and thrive in their workplace is to ensure that employers genuinely understand their employees’ expectations.

Here’s how organisations and HR professionals can meet or exceed these changing expectations:

● Leaders need to evolve: Coach the managers into becoming better mentors. Provide soft skills training that centres around empathy, communication, and compassion.

● Transparency: Employers must ensure their employees are always kept in the loop about any matter concerning the company—big or small.

● Provide employees with more options, whether in the form of flexible hours or working remotely.

● Support: Apart from making comprehensive health and safety plans, organisations should offer more wellness opportunities

● Positive culture: The workplace should be free of conflicts and inequalities.